Steve Madden Balec

We currently ship to worldwide. All customers must be able to provide a valid shipping address and resident to where the parcel is to be sent to. A full breakdown of the shipping details, which include the full total amount, will be given to you at the checkout before the order is confirmed. Customers hold the right to leave the order stage at this time before the order goes through. At present our delivery charges are determined on the weight of the entire parcel (not per item)

We are unable to give an exact date or time for the delivery as the product will delivered within the approximate 1-3 days (unless stated otherwise) that we advise from the dispatch date. No orders are delivered on bank holidays. All delivery dates should be estimated from the date the order is dispatched which is usually approximately 1-3 days from this date. You must allow at least 48 hours for pick and pack before dispatch.  All dates for delivery which include other courier services i.e. DHL,  should be calculated from the date of dispatch and not from the date of order. Certain couriers provide hour time slots on the morning of dispatch to inform customers of the time for delivery. All other orders are delivered between Monday and Friday between 9am- 5pm (7pm for certain courier